Guest Blog: npower’s Dave Reed on The Energy Live Consultant Awards

Celebrating great service and innovation We celebrated the consultant industry at the end of June in a great night that showcased the innovation and collaboration we share, and how this plays a key part in ultimately providing the best service for all our customers. There are now more than 1,000 consultant businesses in the market […]

Guest Blog: Mark Loveday – Blackpool’s finest illuminates on trust

Well done Lyn Barnes of Blackpool’s Select Energy Direct. She is this year’s Unsung Hero at The Energy Live Consultancy Awards. One reason we sponsored this award was to shine a light on people in the UK’s energy consultancies who consistently do a good job for their customers. Improving customers’ experience of the energy sector […]

“We’re stunned” – two-time TELCA winner on Customer Service gong

Proud bosses at energy consultancy EIC were utterly “stunned” to win a TELCA for the second time. They were awarded the I&C Best Customer Service Award sponsored by GDF SUEZ UK at the exciting TELCA ceremony on Thursday. The expert judging panel was looking for clarity around how strategy, processes and people were focused on […]

Excitement mounts for TELCA awards night!

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Energy consultancies “need female sales skills”

Energy consultancies and brokers are lacking in female sales skills which is a big missed opportunity, a top recruiter said today. With TELCA 2014 less than two days away, the chances of a woman winning the Sales Professional of the Year category are looking strong with both Fiona Howe and Sinead Smith competing against three […]

Final verdict as TELCA judges gather

Judges today thrashed over the shortlist for The Energy Live Consultancy Awards (TELCA) – meaning there’s only a week until winners are revealed. With 14 hotly contested awards up for grabs, judges had to pick from a list honed down from more than a hundred to just 30-odd by experienced business energy users. In the […]

Innovative energy consultancies thrill in TELCA shortlist

Whether it’s clever products or the inner workings of an energy consultancy’s work habits, entries into The Energy Live Consultancy Awards have truly “thrilled”. That’s according to Steve James, Director of Corporate Solutions at Opus Energy which is sponsoring the Industrial & Commercial Most Innovative Consultancy category for the second year running. He said: “We […]

Guest Blog: Mark Loveday – Earning customers’ trust and what it takes to be a hero

Despite what you sometimes read in the papers, there’s a lot of dedication in the business energy market. There are good people who are great at their jobs and continually strive to do right by their customers and their colleagues. That comes through loud and clear reading about the candidates for the Unsung Hero award […]

Regional energy consultancies of the year revealed

Small energy businesses from across the country got a piece of limelight this week – as the winners of the first round of Small Consultancy of the Year were announced. ELN’s Editor Sumit Bose has already hosted two three roadshows for this regional round of The Energy Live Consultancy Awards, with the third taking place […]

Guest Blog: Mervyn Bowden – Honest views and transparency

How many people, in the energy sector or elsewhere, would like to say what they really think about matters affecting their businesses or discipline on a day-to-day basis? With comments clearly comes responsibility. There are constantly developing and prevailing scandals within the political world about honesty and transparency but these, unfortunately, also impact how people […]