Bristol Energy announces £12,500 donation to help the most vulnerable

The Warmer Homes Advice & Money (WHAM) project will use the money to provide immediate support to households looking to top up their pre-payment meter

More than seven million energy consumers on vulnerable register

The Energy Networks Association has launched a campaign called ‘Be Winter Ready’ to encourage consumers to prepare for the outages severe weather in the winter may bring

Millions of households ‘forced to choose between heating and eating’

That’s according to new research from uSwitch, released to draw attention to Fuel Poverty Awareness Day today – it notes 3.4 million UK households are in fuel poverty

Ofgem seeks evidence on households not connected to power network

It is open until 2nd December 2019

Government launches scheme to say goodbye to energy efficiency cowboys

Its new initiative aims to ensure tradesmen installing energy efficiency measures for low-income families will have to be trusted and certified

Energy suppliers ‘too slow at helping customers in debt’

Energy regulator Ofgem says although the number of disconnections for debt fell to record lows last year, not enough customers are being helped onto repayment plans

Con Edison lightens the load for food bank recipients with free LEDs

The energy giant has partnered with the Food Bank for New York City and Feeding Westchester to hand out the energy-saving appliances

Cold couple
Urgent action ‘needed to improve support for vulnerable customers’

A new report calls for suppliers, regulators and government, as well as other organisations to do more to identify and assist struggling billpayers

Scales of justice
Could low carbon tech pose risks as well as opportunities?

That’s according to new research by the University of Sussex and innovation hub Energy Systems Catapult

Views sought on energy PPM customers’ self-disconnection

Ofgem has launched a call for evidence until 10th December 2018