water consumption
More than 1.3 million low income households received bill reductions through water company social tariffs, up 19% in 2022-23, according to the Consumer Council for Water
The move follows a meeting where the company’s Board explained its performance, categorised as ‘lagging behind’ in Ofwat’s latest report
The water regulator has finalised financial penalties and payments for all water companies, with the majority being required to return money to customers
The regulator will apply the recovery mechanism from next year to block customers from covering inappropriate executive bonuses and will continue to report on bonus reviews annually
Thousands in Surrey face water shortages as a result of Storm Ciarán disrupting treatment works, leading to long queues for bottled water
The water supplier is set to cut jobs, primarily in its retail and digital divisions, as part of a broader effort to enhance financial stability
Thames Water has allocated an additional £500,000 for its Thames Water Trust Fund, aimed at supporting vulnerable customers and organisations providing financial advice services
UK water companies seek approval for a £156 annual bill increase by 2030 to fund upgrades and address sewage issues
The water regulator has ordered water companies in England and Wales to refund customers due to widespread underperformance
Yorkshire Water is set to deploy a new technology to tackle the issue of fatbergs obstructing the UK’s water pipes