Half of all water customers ‘don’t understand their bills’

New research from Echo Managed Services suggests nearly 13.5 million households struggle to understand jargon in their bill

World Bank launches NOK2.5bn sustainable development bond

It is the organisation’s first sustainable bond in Norwegian krona and aims to raise awareness around water and ocean resources

Former Centrica executive to head Water UK

Christine McGourty will join the trade body on 16th December 2019

Three million households across England and Wales ‘struggling to afford water’

The Consumer Council for Water claims this is despite what it describes as “rapid growth” in water company schemes designed to help consumers pay their bills

UK Consumer Council for Water chief to retire

Tony Smith has been leading the organisation since October 2005 and will leave next June

Tennent’s pours £14 million of new funding into green initiatives

The Scottish beermaker has not only committed to going entirely carbon-neutral by 2025 but has also pledged to go 100% plastic-free in this timeframe

Businesses offered £2.2m to develop affordable urban heat networks

The deadline for applications is 4th November 2019

Sea-level rise ‘to affect billion people by 2050’

A new report from the Intergovernmental Panel on Climate Change suggests climate change could mean sea levels rise by more than a metre by the end of the century

Europe’s ‘largest’ power-to-heat facility opened in Berlin

Vattenfall said the 120MW unit has been connected to the district heating grid at its Reuter West power plant

Watchdog warns four water companies about flood of complaints

Thames Water, Northumbrian Water, Essex and Suffolk Water and Hafren Dyfrdwy have been put ‘on report’ by the Consumer Council for Water