Guest Blog: npower’s Wayne Mitchell on Office of Energy

It’s time to give the energy industry an impartial voice You may have read about calls for a new Office of Energy in the media in the past few weeks. We’ve been working with Vivid Economics, a leading energy and economic consultancy, to look at the case for establishing an independent body to provide impartial […]

Guest Blog: npower’s Wayne Mitchell on Hydropower

How the world’s biggest renewable power source is set to double If I asked you what technology accounts for the largest share of renewable energy in the world, what would you say? Wind power perhaps, or solar? It may surprise you to know the answer is hydropower, accounting for 76% of the global renewable market […]

Guest Blog: npower’s Wayne Mitchell on Electric Vehicles update

Unexpected leader in electric vehicles It’s not often that local authorities are credited with being at the forefront of new technology. But when it comes to environmental sustainability, many are leading the way. Take the uptake of ultra-low-emission vehicles, for example. A recent survey has found that more than a third of UK councils now […]

Guest Blog: npower’s Wayne Mitchell on RUMM acquisition

A step closer to saving UK business £4bn If you’re a regular reader of my blogs, you’ll know that we adopt what’s often considered a strange business model here at npower Business Solutions. You see, we do our best to help our customers use less of our core products – ie electricity and gas. In […]

Guest Blog: npower’s Wayne Mitchell on the Launch of Consultant Panel

Tapping into the TPIs It may sound obvious, but if you want to know how you’re doing, ask the people you’re doing it for. For us, that means talking to our customers and also providing ways to hear their views and ask for their feedback to specific topics. This month, we launch a new online […]

Guest Blog: npower’s Wayne Mitchell on EMR charges on bills

Latest EMR polices hit bills in April For politicians and policy makers, the hard work of Electricity Market Reform (EMR) is pretty much over. But for businesses, the impact is only just beginning. Now all the detail is agreed and the mechanisms are at last in place, the bills are starting to come in. From […]

Guest Blog: npower’s Wayne Mitchell on solar power

Solar really taking off Solar has taken a prominent role in the news this week, with the UK’s largest-ever solar farm coming online in Hampshire and Britain forecast to become the word’s third largest utility-scale (ie for 4MW-plus installations) solar market. But by far the most exciting solar-related story has been about the Swiss-built Solar […]

Guest Blog: npower’s Wayne Mitchell on how the energy market operates

Many ways to tell a story The energy industry is never out of the news it seems. Over the past week, I’ve been looking at all the coverage of the Competition and Markets Authority (CMA) investigation. And what interesting reading it makes. As you are probably aware, the CMA is looking into how the energy […]

Guest Blog: npower’s Wayne Mitchell on Customers

Should you let customers determine your strategy? I was having dinner with some friends the other day, and one asked about how we decide what products and services we’re going to offer customers at npower. There really isn’t a straightforward answer to this question, as there are such a mixture of drivers. Responding to market […]

Guest Blog: npower’s Wayne Mitchell on Solutions for Businesses

Providing the solutions that businesses need today (and tomorrow) Back in the dark ages, energy companies were monopolies that would provide energy to customers who often didn’t even know who was supplying them (unless you were the person in accounts who happened to pay the bill). The energy suppliers wouldn’t know very much about their […]