The supplier was a white label of the Big Six company

The latter supplier will sell energy services to consumers under the M&S Energy brand

There will be no interruption to customers’ supply as SSE will continue to provide gas and electricity

It also paid £475,000 to other customers who ended up paying more following the switch as a ‘goodwill gesture’

Energy suppliers will have to admit to their customers they would be better off switching to their partner brands from October. Called ‘white label’ providers, they do not hold a supply licence but instead work in partnership with a licensed supplier to offer gas and electricity using their own brands. Under Ofgem’s current regulations, energy […]

Energy suppliers will have to inform customers they could get a cheaper deal by switching to their partner brands from July under final proposals published today. Companies such as supermarkets that sell gas and electricity from other suppliers but don’t own a licence to supply it under their own brand name are called “white label” […]

Energy suppliers will have to admit to their customers that they would be better off switching to their partner brands under proposals published by Ofgem. That means British Gas and SSE could be forced to advise their customers they could get cheaper deals with Sainsbury’s Energy and M&S Energy. Both the small suppliers are so-called […]