UK consumers getting a smart meter installed are urged to “take up their right” to get a free energy display (pictured). Under new rules that came into effect last week, energy firms fitting a smart meter in homes across the country must offer customers an in-home energy display at no upfront cost. The display is […]

Nearly half (48%) of consumers don’t know what a smart meter is. That’s according to research from Consumer Focus, which has launched an online advice guide to help people understand what the benefits are as the country prepares for a nationwide roll-out. ‘Smart meters’ are digital gas and electricity meters which allow customers to understand […]

One of the DECC’s flagship policies, the roll-out of energy-monitoring ‘smart meters’ has been condemned before its inception by MPs and consumer groups over fears the costs for such a program may spiral out of control. Which? are calling for a review before consumers are burdened with an £11 billion bill. Richard Lloyd, executive director […]