British businesses to receive free support for energy disputes

Small businesses in Britain will now have access to free redress and assistance from the Energy Ombudsman to resolve energy contract disputes

Octopus Energy reacts to Ofgem’s new business energy regulations

Ofgem’s latest mandate requires transparent display of broker fees in energy contracts, a move praised by Octopus Energy

Ofgem’s new rules to protect businesses unveiled

The energy regulator has announced new regulation ensuring fair treatment, better dispute resolution and transparent fees for businesses in the non domestic energy sector

Small business compensated in “mis-sold” energy contract case

Following a legal case, energy supplier ENGIE was held liable, resulting in a small business being compensated for “mis-sold” energy contracts

Call for fair representation in energy broker industry

New trade association, the Energy Consultants Association, is advocating for better representation of energy brokers and consultants

Energy Ombudsman reviews broker scheme’s first year

The Energy Ombudsman has reported on the first year of the energy broker dispute resolution scheme, with 741 disputes accepted, 69% upheld in favour of consumers

“UK businesses face 10% energy bill hike from secret commissions”

Litigation law firm has claimed that energy suppliers added an average of 10% to business gas and electricity bills by including undisclosed third party broker commissions

New tech speeds up contracts for energy brokers

Energy software provider POWWR has unveiled a product that significantly reduces contract submission time for brokers

TELCA 2023: And the winner is…

In a dazzling celebration of excellence and innovation, the Energy Live Consultancy Awards (TELCA) returned for its highly anticipated 2023 edition

Energy brokers’ battle against phishing risks and claims pressure

Speaking to Energy Live News, the Interim Chief of The Energy Consultants Association expressed concerns about the unregulated energy claims sector