New standards for ‘positive’ smart meter installation experience

New rules and guidance aimed at protecting customers and making sure they receive a high standard of service when getting a smart meter installed have been launched today. The Smart Meter Installation Code of Practice (SMICoP) sets the minimum standards that energy suppliers have to follow when installing the device in people’s homes, with the […]

New guidelines for Energy Performance Contracting

The Energy Managers Association is due to write a new code of conduct for Energy Performance Contracting to help businesses manage their energy usage and cut bills. ELN Reporter Priyanka Shrestha attends an event in London to find out more. If you are blocked from seeing this video and would like your own download, please […]