Thames Water’s parent company, Kemble Water Holdings, has received a caution from auditors, indicating a potential cash shortage by April if shareholders fail to inject additional funds

The water regulator has finalised financial penalties and payments for all water companies, with the majority being required to return money to customers

Thousands in Surrey face water shortages as a result of Storm Ciarán disrupting treatment works, leading to long queues for bottled water

The water supplier is set to cut jobs, primarily in its retail and digital divisions, as part of a broader effort to enhance financial stability

Thames Water has allocated an additional £500,000 for its Thames Water Trust Fund, aimed at supporting vulnerable customers and organisations providing financial advice services

The water regulator has ordered water companies in England and Wales to refund customers due to widespread underperformance

Three major water companies in the UK are suspected of engaging in illegal sewage discharges even when it wasn’t raining

Households have reportedly had smart meters installed without prior consultation

Cathryn Ross, now serving as interim co-chief executive of Thames Water, faced scrutiny from MPs for her role in approving the 2014 price review that contributed to Thames Water’s financial struggles

The water supplier has warned, however, it needs an additional £2.5 billion in equity funding in the coming years to support its turnaround and future growth plans