Southern Water being investigated by Ofwat

Ofwat is investigating Southern Water’s performance of its wastewater treatment sites and reporting of compliance information. It will look into whether the water company has breached its statutory duties and licence obligations. Ofwat stated: “We will conclude the investigation as quickly as we can to establish whether or not there has been any contravention and […]

Water saving trial makes a splash in Kent

A new water saving trial has been launched by Southern Water in Kent. It has joined forces with energy efficiency investment firm Cenergist and housing association AmicusHorizon to help householders reduce their water use by up to 20%. At least 500 residents across the Isle of Sheppey will receive free water-saving products on taps, toilets […]

Southern Water ordered to pay £57k for pollution

Southern Water has been fined £24,000 and will pay costs of £33,218 after draining excess waste into a stream. An investigation by the Environment Agency found the company discharged more treated sewage than permitted from its Tunbridge Wells North wastewater treatment plant into the Somerhill stream. The environmental permit conditions set by the Environment Agency […]

Business Stream buys Southern Water’s non-domestic business

Scottish water supplier Business Stream has bought the non-domestic base of Southern Water. The company aims to strengthen its position to compete in the English water market which is due to open in April next year. Around 1.2 million businesses and public bodies in England will be able to choose their retail supplier, which is […]

UK water company receives £100m EU funding

A UK water supplier is receiving £100 million to improve its services. Southern Water will upgrade supply and wastewater treatment in the regions of Hampshire, the Isle of Wight, Sussex and Kent. The loan from the European Investment Bank (EIB) will also help improve the quality of bathing water along the south coast and contribute […]

Southern Water fined £500k for sewage spill

Southern Water has been fined £500,000 for polluting the watercourse in Kent with untreated sewage that killed local wildlife. It has also agreed to pay costs of more than £19,000 after the 1.2 kilometre stretch of Swalecliffe Brook was affected. Canterbury Crown Court was told the company did not respond quickly enough to the pollution […]

Complaints to water companies fall for fifth successive year

Customer complaints against water companies have fallen for the fifth successive year according a report from the Consumer Council for Water (CCWater). Nearly 151,000 people in England and Wales wrote to their supplier to complain in the year up to March, a 7.4% drop on the previous year. It’s still less than last year’s reduction […]

Three water firms lift hosepipe bans

Three of the UK’s largest water firms are lifting their hosepipe bans tomorrow after the wettest April on record. Thames Water, Anglian Water and Southern Water announced the move following the deluge of rain over the last two months. Thames Water which serves 8.8 million people across London and the Thames Valley says its customers […]

Hosepipe ban announced for April 5th

Seven English water companies have announced a hosepipe ban will come into force in the south east before the Easter holiday begins. The UK has faced extremely dry conditions over the last two years meaning a drought in the south is likely. The temporary usage ban will begin on April 5th. Rob Varley, operations director […]