Water companies to pay for low customer satisfaction rankings

Thames Water has to pay nearly £16.7 million and Southern Water £4.9 million for poor customer satisfaction

Australia’s Macquarie buys £1bn majority stake in Southern Water

The capital will enable the water company to significantly upgrade its network, with £2bn to be invested over the next four years

Environment Agency: ‘Certain water companies fall short of their environmental responsibilities’

Last year saw the second-highest number of serious pollution incidents since 2015, a new report suggests

Anglian Water deploys drones to protect birds

The technology aims to protect ground-nesting birds from the noise of construction work

Water bills forcing customers into hot water

Nearly 41% of customers are worried about money over the next six months, Ofwat new research shows

Pennon buys Bristol Water in £814m deal

Bristol Water supplies drinking water to an estimated 1.2 million customers

Wessex Water takes full ownership of Albion Water

It has bought the remaining 49% stake in Albion Water, which has sites in Gloucestershire, Hampshire, Essex and Kent, serving around 4,000 customers

Severn Trent trials new technology to reline water pipes

It is expected to provide greater protection and reduce the number of leaks and bursts

Thames Water fined £2.3m for raw sewage pollution

More than 1,100 fish died after untreated sewage was released into a local stream in 2016

United Utilities to sell stake in Estonian water company for £87.6m

It is United Utilities’ last remaining non-regulated international business activity and is being sold to a consortium led by its existing partner, the City of Tallinn