Over half of households struggle with bills in the past year

Only three-in-ten customers are aware of available financial support from water companies, new Ofwat survey shows

Ofwat launches investigation into Welsh Water leakage performance

The investigation aims to assess the accuracy of Welsh Water’s performance figures

UK water regulator gets £11m boost

Ofwat has secured a funding increase of £11.3 million, allowing them to triple their enforcement capacity and hold water companies accountable for their shortcomings

Thames invests £1.2m in trunk main testing rig to prevent water bursts

Thames Water considers opening the project to other water firms to enable other trunk main technologies to be developed and trialled

Ofwat gains new powers over water company dividends

The move is expected to prevent water companies from paying dividends that could threaten their financial stability

SES Water reportedly explores potential sale

The company supplies water to around 745,000 people in Surrey, Kent and South London

Water regulator calls on companies to support struggling customers

Water bills will follow the upward trend of other costs and will add an extra £31 to a typical household’s utility bills

Water bosses bonuses ‘went up by 20% last year’

Executives received on average a bonus of £100,000 last year

“Six large UK water retailers received more complaints from businesses last year”

Water Plus, Clear Business Water, SES Business Water and Castle Water generate the greatest number of written complaints, according to the Consumer Council for Water

Ofwat announces new permanent CEO

The water regulator has confirmed that David Black will be its new permanent Chief Executive