Only three-in-ten customers are aware of available financial support from water companies, new Ofwat survey shows

The investigation aims to assess the accuracy of Welsh Water’s performance figures

Ofwat has secured a funding increase of £11.3 million, allowing them to triple their enforcement capacity and hold water companies accountable for their shortcomings

Thames Water considers opening the project to other water firms to enable other trunk main technologies to be developed and trialled

The move is expected to prevent water companies from paying dividends that could threaten their financial stability

The company supplies water to around 745,000 people in Surrey, Kent and South London

Water bills will follow the upward trend of other costs and will add an extra £31 to a typical household’s utility bills

Executives received on average a bonus of £100,000 last year

Water Plus, Clear Business Water, SES Business Water and Castle Water generate the greatest number of written complaints, according to the Consumer Council for Water

The water regulator has confirmed that David Black will be its new permanent Chief Executive