Utility giants urge government to establish new onshore wind strategy

They say the renewable energy source is required to reach net zero emissions by 2050 at the least cost to households and businesses

Brilliant Energy goes bust

It is the 10th supplier to collapse over the last year

Portsmouth Council pulls plug on own energy company

Scrapping the supplier would cost at least £2.5m of money that has already been committed, however, losses would have been greater if it continued

SSE and innogy appoint CFO for new UK energy company

Gordon Boyd will play a key role in the work being done to plan and prepare for the formation and listing of the new firm

Unions to ballot for industrial action over energy firm’s pay freeze

More than 90% of union members working at ScottishPower Generation have voted in favour of moving to a ballot for industrial action over the energy firm’s pay freeze. Prospect union said its members as well as Unite members rejected a pay offer that proposes a one-off payment and a pay freeze. The union added it […]

Plaid Cymru pledges to create Welsh energy firm

Plaid Cymru has pledged to create a not-for-profit Welsh energy company to reduce gas and electricity bills for consumers. It believes energy bills are “needlessly high” despite Wales being an exporter of electricity. Its manifesto states it will use the profits from Wales’ abundant renewable resources to cut the cost of energy for consumers and […]

Enfield Council to invest £58m in energy firm

Enfield Council is backing a new energy company venture to the tune of £58 million. It has created its own energy firm to supply heating and water to more than 15,000 homes and businesses in the next four years. It has approved the business plan for ‘energetik’ to develop, own and operate four community energy […]

ScottishPower rated worst for customer service

ScottishPower has been ranked the worst company when it comes to customer service in the UK. That’s according to a new survey which asked more than 3,500 people to rank 100 companies. Businesses in the energy and telecom industries got the lowest ratings for customer satisfaction. ScottishPower only scored 59%, with customers complaining about long […]

Does age affect attitudes towards energy?

ELN Reporter Priyanka Shrestha looks into telecommunications giant BT’s new report which shows contrasts in attitudes in the way the younger and older generations view their energy providers. She talks to industry experts about what the energy industry can learn from the telecoms sector.

npower tops energy companies’ complaints table – again

Energy giant npower has continued to receive the highest number of complaints, with a 25% rise in the number of unhappy customers. New statistics from Consumer Futures show the supplier received 253 complaints per 100,000 customers between July and September, up from 203 the previous quarter. The figure was eight times more than complaints recorded […]