Cornwall Council has responded to reports over lights left on at one of its buildings by announcing staff training to ensure lights are switched off

E.ON Next, Good Energy and Octopus Energy face £8 million penalty for payment delays

Contact ease has decreased to its lowest level since tracking began, according to a Citizens Advice and Ofgem survey

Energy supplier switching hit a new high last month with households and SMEs completing 176,000 switches, the largest number since the collapse of dozens of suppliers in late 2021

Switching performance will still be reported quarterly via the Citizen’s Advice Ratings tool, the company said

Consultants have predicted that energy switching could skyrocket from July as the pressure on energy prices eases

Energy switches in November were nearly 24% less than October’s activity, according to a report

Energy supplier switching in Britain jumped 59% in October

Switches in September were 15% fewer than in August, according to a report

Experts have warned that certain type of smart meters installed in British households can be remotely switched off