Centrica to cut SVTs: Industry responds

Centrica has announced plans to scrap its standard variable tariff (SVT) deals, with the aim of driving down energy costs and making the market more fair. The British Gas parent company said the move will increase engagement and choice, reduce average bills, deliver a fairer allocation of energy policy costs and further protect vulnerable customers. […]

Energy market ‘must engage with customers’

The energy market isn’t broken but does have a problem with engagement. That’s according to Lawrence Slade, Chief Executive of Energy UK, who spoke to ELN at the industry body’s Annual Conference yesterday. He said because of the lack of consumer involvement, the market wasn’t working for everyone, adding the industry needs to reach out […]

Behavioural Change and Engagement

Following on from the success of Case Study Corner at Energy Live 2015, we bring you another case study rerun. Sophie Longmate of Walgreens Boots Alliance looks at the psychology of people to drive greater engagement around energy savings and share with you the journey that Boots has been on surrounding this topic. To attend […]