vulnerable customers
British Gas is hiring 700 staff in call centres across Edinburgh, Leeds, Cardiff, Stockport and Leicester by year-end
Energy UK has called for a cautious examination of energy standing charges in response to Ofgem’s initiative to review and propose alternatives
As Ofgem seeks input on energy standing charges, Greg Jackson, Founder of Octopus Energy, calls for regulatory change, emphasising the disproportionate impact on low income consumers
The Committee on Fuel Poverty opposes Ofgem’s plan to allow suppliers to recover costs related to the moratorium on involuntary PPM installations
UK Energy Secretary Claire Coutinho has written to ScottishPower’s CEO, Keith Anderson, demanding an end to forced prepayment meter installations in vulnerable households
ScottishPower’s forced prepayment meter installations have faced criticism from charities, particularly in light of its parent company Iberdrola reporting €3.4 billion in profits
Thames Water has allocated an additional £500,000 for its Thames Water Trust Fund, aimed at supporting vulnerable customers and organisations providing financial advice services
Octopus Energy’s Chief Executive Officer has underscored the urgent need to find viable ways of aiding vulnerable customers this winter
Ofgem’s Chief Executive Jonathan Brearley has emphasised the need for a reevaluation of pricing regulations due to the evolving energy market dynamics
Disabled individuals relying on electricity for medical reasons have benefitted from a voucher scheme by UK Power Networks and Scope