Ofwat’s new report finds the market is working less well for smaller business customers

That’s the suggestion from Josh Gill, CEO at Everflow Group who spoke to ELN about how the pandemic is affecting the water market

It has been linked to high commodity and oil prices as well as major water quality and infrastructure plans

The survey found a majority of businesses are now aware of the market

The owner of brands such as Premier Inn, Costa Coffee and Beefeater has become the first hospitality multinational to be granted a self-supply licence in the new water market. With the opening of the retail water market earlier this year, eligible organisations can now self-supply and manage their own water retail services, such as meter […]

More than half of micro, small and medium sized businesses are still unaware of the new retail water market in England. That’s according to a survey by the Consumer Council for Water (CCWater), aimed at tracking awareness of the market. While 43% of SMEs said they were aware they could switch their water retailer after […]

Ofwat has proposed changes to the retail water market codes to ensure wholesalers act in “good faith” when negotiating with retailers. It follows concerns raised that incumbents may not be approaching negotiations with new retailers in line with the codes’ principles. The regulator is therefore aiming to strengthen the requirements on wholesalers. It suggests wholesalers […]

The Market Operator Service Limited (MOSL) has appointed Chris Scoggins as its new CEO. It follows the announcement earlier this year the retail water market operator’s current Chief Executive Ben Jeffs will be stepping down this summer. Mr Scoggins has worked at board level for more than 15 years in various  industries, both regulated and […]

ELN speaks to Tony Craig from Water Plus at the Energy Live Consultancy Conference

A total of 8,876 business premises have switched water retailers in the first week of the market opening. England opened the world’s biggest retail water market on April 1st, which means more than 1.2 million eligible businesses, charities and public sector organisations can choose who they pay for their water and wastewater services. The figure […]