‘Suppliers and consultants need not compete’

There is no need for energy suppliers and consultants to have to compete with each other. That’s according to Jacqui Hall, Managing Director of independent gas supplier CNG, who spoke […]

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By Jonny Bairstow
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There is no need for energy suppliers and consultants to have to compete with each other.

That’s according to Jacqui Hall, Managing Director of independent gas supplier CNG, who spoke to ELN at our Energy Live Consultancy Conference (ELCC) in Manchester last week.

She said: “Consultants are too important to us to step on each other’s toes.

“I think that we’ve all got a part to play and we would encourage consultants and brokers to come and talk to us about how they can add value for our offering to the customer.”

Ms Hall added she doesn’t see Third Party Intermediaries (TPIs) as competitors and noted that more players in the market would be better for consumers.

She said: “For CNG it’s a really big part of our business, having the consultants on board, so it’s important for us to meet new TPIs.

“It’s important for us to get involved and in front of them [and] it’s important for us to understand what we’re doing wrong as well as hopefully some of the stuff that we’re doing well.”