Nearly 3,000 customers of the troubled supplier will be transferred to Octopus

The regulator said the individual is not “fit and proper” to occupy such a role

UK Energy Incubator Hub has been ordered to ensure customers can easily contact them through telephone and email

UK Energy Incubator Hub could lose its licence if it failed to comply, the regulator has said

Utilita and Neo Energy have decided to rearrange the process of selling to new customers