Ofgem’s review reveals more than £500k in compensation for customers who had unauthorised prepayment meters installed between January 2022 and January 2023

Ofgem has said Utility Warehouse has met criteria to restart involuntary installations of prepayment meters

Citizens Advice Scotland has expressed concerns over Ofgem’s move to resume forced prepayment meter installations, highlighting a 34% surge in requests for fuel debt advice

The energy supplier has stressed the importance of restarting processes, closely supervised by Ofgem, to support customers in debt and shield all customers from additional charges

Self-disconnections from prepayment meters spike 657%, reaching nearly 22,000 cases, reports Citizens Advice

Citizens Advice has highlighted a notable increase in individuals facing difficulties while topping up their energy prepayment meters, reaching a figure of 34,000

Ofgem is set to reveal tomorrow the January price cap, potentially surging by £100

A new support scheme aims to cut costs for UK prepayment meter customers, providing potential annual savings of £40

ScottishPower’s forced prepayment meter installations have faced criticism from charities, particularly in light of its parent company Iberdrola reporting €3.4 billion in profits

Campaigners request urgent parliamentary inquiry into forced prepayment meters following ScottishPower’s 124 warrants for home entries