Thames Water chief calls for 40% bill increase

The CEO of Thames Water has underscored the importance of a 40% rise in customer bills to bolster infrastructure improvements, amidst investor concerns and regulatory limitations

Yorkshire Water invests £60m in wastewater infrastructure

Yorkshire Water has announced a £60 million investment in Ilkley’s wastewater treatment and storm overflow systems to improve water quality in the River Wharfe

UK to halt water boss bonuses over environmental breaches

The Environment Secretary has announced a crackdown on water company executives’ bonuses tied to criminal breaches, aiming to ensure accountability and deter illegal behaviour

Water companies face fines for poor customer service

Water companies can be fined up to 10% of their turnover for poor customer service, as new powers granted to Ofwat aim to improve industry standards and accountability

Welsh Water cuts bills

Welsh Water has announced a decrease of approximately 1% in household bills starting April, attributing the reduction to penalties for supply interruptions and leakage

Poo power: Thames Water and SGN turn waste to heat homes

Thames Water has successfully implemented its second gas-to-grid project at Mogden Sewage Treatment Works, converting sewage sludge into biomethane to heat homes in West London

Chancellor urges Thames Water on Surrey compensation

Jeremy Hunt has criticised Thames Water for inadequate compensation to Surrey residents facing prolonged water supply issues

Thames Water faces cash crisis warning

Thames Water’s parent company, Kemble Water Holdings, has received a caution from auditors, indicating a potential cash shortage by April if shareholders fail to inject additional funds

Thames Water to return £73.8m to customers

The water regulator has finalised financial penalties and payments for all water companies, with the majority being required to return money to customers

Surrey residents queue for bottled water amid water cuts

Thousands in Surrey face water shortages as a result of Storm Ciarán disrupting treatment works, leading to long queues for bottled water