Energy supplier E to pay £260k over ‘misleading’ sales approach

Energy supplier E is to pay £260,000 for failing to ensure its sales agents were transparent or had sufficient background checks. Ofgem found sales representatives for E contracted by third party agency Energy Watch UK were “misleading” in their approach as they failed to tell potential customers they were working on behalf of the supplier. […]

Ofgem investigates gas and electricity supplier

Ofgem has launched an investigation into a gas and electricity supplier based in Birmingham. E (Gas and Electricity) is a medium-sized supplier that supplies electricity and gas to customers, predominately those on pre-payment meters. The regulator will examine E’s marketing, sales and switching practices in order to know if it breached conditions which require suppliers […]