energy regulator
Ofgem’s latest mandate requires transparent display of broker fees in energy contracts, a move praised by Octopus Energy
Ofgem has reported that 1,500 people have been compensated so far for forced prepayment meter installations, with energy suppliers planning payments for another 1,000 customers after reviewing 150,000 installations
The upcoming price cap level, starting on 1st April, indicates a 16% decrease in domestic energy prices
Ofgem mandates energy suppliers to reduce switching times to five days or face penalties, with customers entitled to £30 compensation for delays
The energy regulator aims to address customer concerns about fixed daily fees and explore potential changes to the system
New research reveals that the energy regulator paid significantly higher electricity prices than most government bodies last year
Ofgem has initiated an investigation into Tomato Energy, citing concerns regarding incomplete and delayed data provision under the Energy Price Guarantee
The energy regulator has fined Hudson Energy Supply UK for ten breaches of licence conditions, citing serious overcharging of business customers and failure to supervise outsourced operations
The energy regulator has highlighted the advantages of adopting locational wholesale pricing, focusing on potential cost savings and improved coordination in the energy market
Mark McAllister, Ofgem’s incoming Chair, has voiced concerns about low staff morale and high turnover