Cash-strapped consumers missing out on lower water bills

Tens of thousands of householders in England and Wales are missing out on support that could significantly reduce their water bills. That’s according to the Consumer Council for Water (CCWater), which has worked with 19 water companies in recent years to launch social tariff schemes. That can reduce the amount low income households have to […]

A total of 19 water firms offer social tariffs

A total of 19 out of 21 water companies in England and Wales now offer social tariffs to help vulnerable customers. That’s according to a report by the Consumer Council for Water (CCWater) which added those firms are helping more than 400,000 customers pay their water bills. Some of the companies are Anglian Water, United Utilities, […]

Help with water bills is “vital”

Plans to open up water regulations and allow firms to offer vulnerable customers lower bills are “vital”, according to consumer body the Consumer Council for Water (CCWater). Today Defra brought out guidelines for water firms to introduce new “social tariffs” for poorer households. CCWater said in statement: “It is vital that help is made available […]

Poor households to get help with water bills

Poorer households could get a helping hand with their water bills under new government guidance published today. After consulting on the plans, Defra has laid out guidance for new “social tariffs” – which give water companies room to introduce new lower tariffs for customers who are struggling to pay their bills. An estimated 2.4 million […]