New regulations offer compensation and fairer bills for 500,000 heat network customers
New regulations slated for introduction next year aim to bolster consumer protection for…
Tag: Heat Trust
“Queen’s Speech should include measures to protect heat network customers”
Currently, customers on heat networks are more exposed to energy price hikes
Will heat network customers be struck by bigger increases in bills?
Nearly 17,000 blocks of flats are exposed to higher prices, according to research
‘Nearly half a million homes on heat networks could be hit hard by gas prices’
The Heat Trust has urged the government to allow heat network operators to buy gas at the…
New partnership to prepare Ofgem for regulation of heat networks
An Ofgem Executive will work with Heat Trust as Head of Compliance and Audit on a 12-month…
Claire Perry urges heat network operators to join voluntary trust scheme
The Heat Trust is an independent organisation seeking to drive up standards of performance of…
Temperature rising on heat billing complaints
The majority of complaints made by heat network customers are related to billing issues.…
UK heat customer protection scheme launched
An independent heat customer protection scheme has been launched in the UK. Heat Trust sets…
