Customer service survey
Welsh Water earns top position in customer service ratings

The not-for-profit utility received the best customer service rating of any water company in Wales and England, according to a new survey

E.ON suspends Facebook and Instagram advertising

The German utility joins an increasing number of corporates boycotting the social media platforms to protest hate speech and intolerance

UK utilities sector lost £400m of business investments in the Covid-19-hit first quarter of the year

A backdrop of concern about the ability of customers to pay their bills may have led to the shrinking trend, according to a report

Thames Water reports ’40kg mass of wet wipes pulled from sewer’ as blockages spike

The UK’s largest water and wastewater company warns there has been a 20% increase in blockages during coronavirus lockdown

Minesto secures permits for Faroe Islands’ tidal installations

The consents cover two DG100 tidal kite systems which will be installed off the coast of the Faroe Islands