Nearly two million water customers missing out on entitled help
More than 1.3 million low income households received bill reductions through water company…
More than 1.3 million low income households received bill reductions through water company…
The water regulator has urged water companies to demonstrate their commitment to better service…
Companies are asked to develop plans to support Britons amid financial pressures
Thames Water and Southern Water stand out as poor performers in relation to written complaints,…
The number of people who find that water charges are fair dropped last year, according to a…
Almost 62% of consumers have admitted that "they haven't done anything" in the…
Just a third of customers would trust their water firm to fix a problem quickly, according to a…
Just a tenth of households are aware of support schemes to financially help customers, a new…
The Consumer Council for Water claims this is despite what it describes as "rapid…
Nine water companies have announced new tariffs for low income households. The Consumer Council…
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