Energy complaints handling: Best and worst firms

New supplier Places for People Energy has been ranked at the top of the league table for complaints handling while Extra Energy is said to be the worst. The latter firm is at the bottom of Citizens Advice’s latest ranking – which measures how well energy companies are handling customer complaints – for the third […]

Reaction to CRC League Tables

We ask how the industry feels about their CRC rankings Other CRC reaction: CRC league table- room for improvement? CRC table not perfect, but it’s a start CRC League table- 60% organisations change habits Manufacturers want compensation for Treasury carbon tax