Energy, utilities sector ‘outsourced contracts worth £268m this year’

The energy and utilities sector signed outsourcing contracts totalling £268 million in the first six months of 2017. That’s up 10% from the same period last year, driven by a surge in customer service and collections outsourcing – and a 20% increase year-on-year, according to new research. Business process outsourcing provider Arvato and industry analyst […]