Ofgem

It intends to establish an independent Consumers Commission ‘to give consumers a more powerful voice’ in Scotland and Britain’s energy policy

Citizens Advice claims energy suppliers’ approach to debt collection is often seen as ‘aggressive’ which can make problems worse for those in debt

Aurora Energy Research suggests the regulator’s Targeted Charging Review will favour low-efficiency gas gas power at the expense of onshore wind and solar energy

The supplier was previously banned from taking on new customers due to its poor switching process and customer service

Customers will see their energy bills reduce by £24 a year

A new report by Citizens Advice suggests many customers miss out on payment because they forget to apply or are unaware

The regulator is concerned some small businesses are struggling to engage with the market and paying more for their energy

The company has committed to implementing steps that will avoid distorting competition

Ofgem hopes the move will reduce the number of problems and boost consumer confidence in switching

SmartestEnergy suggests Ofgem’s proposed embedded benefit cuts and the Targeted Charging Review could mean renewable projects lose up to £15 per MWh