Scotland
Scotland’s new action plan aims to empower energy consumers

It intends to establish an independent Consumers Commission ‘to give consumers a more powerful voice’ in Scotland and Britain’s energy policy

Ofgem urged to better support vulnerable energy customers in debt

Citizens Advice claims energy suppliers’ approach to debt collection is often seen as ‘aggressive’ which can make problems worse for those in debt

Renewable infrastructure
Ofgem reforms ‘could hit subsidy-free renewables with five-year setback’

Aurora Energy Research suggests the regulator’s Targeted Charging Review will favour low-efficiency gas gas power at the expense of onshore wind and solar energy

Solarplicity ordered to pay Feed-in Tariff generators

The supplier was previously banned from taking on new customers due to its poor switching process and customer service

BP-backed energy supplier Pure Planet cuts prices

Customers will see their energy bills reduce by £24 a year

Electricity pylon
Energy customers miss out on £5.1m compensation from network operators

A new report by Citizens Advice suggests many customers miss out on payment because they forget to apply or are unaware

Ofgem launches review of £3.5bn microbusiness energy market

The regulator is concerned some small businesses are struggling to engage with the market and paying more for their energy

Ofgem considers closing investigation into power exchange firm EPEX

The company has committed to implementing steps that will avoid distorting competition

Automatic compensation of up to £120 for energy switching issues

Ofgem hopes the move will reduce the number of problems and boost consumer confidence in switching

Renewable energy
Regulatory changes ‘could mean renewable revenues are slashed’

SmartestEnergy suggests Ofgem’s proposed embedded benefit cuts and the Targeted Charging Review could mean renewable projects lose up to £15 per MWh