OVO urges ministers to drop standing charges and implement social tariff

Nearly 72% of the UK public finds the standing charge unfair, with 76% supporting the idea that vulnerable households should be exempt from it, according to a survey

Nearly 1.5m OVO customers to be paid to slash energy usage

OVO has introduced a programme, compensating 1.5 million users to cut energy use during 4-7pm peak hours, leading to potential collective earnings of £15 million in a single month

OVO Energy’s complaint backlog sparks Ofgem action

OVO Energy has come under the scrutiny of Ofgem, following a surge of unresolved customer complaints and extensive waiting times

UK suppliers prepare for high energy switching volumes

Energy suppliers have been advised to ready for increased energy switching volumes as the market stabilises this year

Energy fix returns

Energy firms are bringing back fixed rate deals for existing customers in anticipation of the upcoming price cap decrease on 1st July

Customers raise concerns over ‘unexpectedly high’ energy bills from OVO

Customers reportedly express concerns over high energy bills, following alleged miscalculations and issues with smart meter installations

Ofgem launches probe into two energy companies amidst regulatory concerns

The energy regulator has initiated an investigation into Scottish and Southern Electricity Networks and OVO Energy’s four supply entities

Fury as OVO customers locked out of accounts

Ovo Energy assures that the migration to their new website only impacts a small number of account holders

OVO and Good Energy slammed with £4m fine for customer overcharging

An investigation conducted by Ofgem has revealed that Good Energy and OVO have failed to provide proper protection to around 18,000 customers

UK energy brand shuts off lights: customers to be transferred to OVO

Nearly 200,000 Boost Power customers will be transferred to OVO Energy