Is npower boss Paul Massara on the way out?

Paul Massara’s position as boss of British energy supplier npower is in shaky territory, if rumours are to be believed. Massara has been chief executive since 2012 when he took over from Volker Beckers, before that he was npower’s chief commercial operator. German magazine Manager reports parent company RWE is “disappointed” with npower’s performance. RWE noted […]

Bills more likely to come down says npower boss

Energy bills are more likely to come down this winter, the boss of energy company npower has suggested. In an interview with ELN he also poured scorn on the Labour party’s plans for a price freeze if it wins the next election, citing the “difficulties” it creates. The recent trend of suppliers bumping up their prices […]

Brrrr! npower boss takes Ice Bucket challenge

It’s the charity craze that has seen Microsoft founder Bill Gates and Christiano Ronaldo both drench themselves in freezing water for a good cause. And now the boss of energy supplier npower has taken the Ice Bucket challenge too. In a Youtube video, CEO Paul Massara is seen dousing himself with a bucket of icy […]

npower profits down 38%

Energy supplier npower admitted profits are down 38% for the first half of 2014. Profits dropped from £176 million in January to June 2013, to £109 million for the same period this year, according to its half-year performance figures. The UK supplier which is owned by German energy giant RWE said this represents a profit of […]

"Aren’t we missing your CEO?"

MPs were bristling yesterday after the chief executive of npower was a no-show at a hearing into how consumer bills are affected by infrastructure investment. Attending on behalf of the energy firm, Director of Policy Dr John McElroy got a hostile reception from MP Margaret Hodge who chairs the Public Accounts Committee. Ms Hodge told […]

npower to pay £3.5m fine for mis-selling

Energy giant npower has been ordered to pay £3.5 million to “vulnerable customers” for breaching sales rules. Regulator Ofgem said the sales processes and information used by the Big Six firm meant customers were not able to make informed decisions about whether to switch suppliers. The breaches were made between 2010 and 2012 on the […]

npower to cut 1460 British jobs and outsource to India

Energy giant npower has confirmed plans to cut 1,460 jobs as part of a major restructuring of its UK customer service activities. The company, owned by German firm RWE, said a number of its sites in the UK will be closed while some back office functions would be outsourced to India as it aims to […]

npower deal creates ‘Big Seven’ energy firms

The head of npower said Britain is “well on its way to having a Big Seven rather than a Big Six” in the energy industry after selling its subsidiaries to a smaller supplier. Telecom Plus, a supplier of energy and telephony services trading as Utility Warehouse, will take over contracts from npower to supply gas […]

npower raises energy bills by £137

Energy supplier npower has become the third of the Big Six companies to raise its gas and electricity prices this winter. Today it announced electricity prices will rise by 9.3% and gas prices by 11.1% from December 1st, affecting around three million consumers. The largest increase so far, the rise is expected to add £137 […]

Profits down 3% for energy supplier npower

Energy supplier RWE npower’s profits for the first half of 2013 are down 3% compared to last year. Their half-year results released yesterday show its retail business made £176 million, a drop on 2012’s performance for the same period. The firm which provides electricity and gas to 6.5 million residential and business customers put the […]