Energy and water suppliers to improve support for vulnerable customers
Energy and water companies are set to improve support for vulnerable customers through a new…
Tag: Priority Services Register
E.ON Next offers winter energy bill support
The energy supplier is encouraging customers with winter energy bill challenges to use support…
Ofgem drives up energy industry standards for better customer service
Dedicated phone lines will be established by energy suppliers in the UK to cater to vulnerable…
Storm Otto prompts energy networks take precautions
Damaging 80mph winds are expected to hit Scotland on Friday
Vulnerable customers urged to sign up for extra help this winter
Vulnerable customers have been encouraged to check whether they are entitled to benefits from…
Western Power Distribution to pay £14.9m after ‘failing vulnerable customers’
An Ofgem investigation concluded that the company failed to support some of its customers…
Bulb pays customers £1.76m for switching, overcharging and Priority Services Register issues
The 'compliance case' affected a total of 61,000 consumers in the last three years…
Help for more energy customers in vulnerable situations
More customers in vulnerable situations, including those with mental health issues, are to…
