Thames Water to revise smart metering policy after Ofwat challenge

The regulator was concerned the water firm “unfairly” removed or limited access to water usage data

Water firms exiting the market to refund customers

New rules by Ofwat will see retailers return customers’ credit balances in the event of a failure

Ofwat proposes to increase price cap for business customers

Ofwat has set out plans to increase the price cap for the non-household retail market by 0.31%

Too much water regulation could be barrier to entry

Too much regulation in the retail water market could act as a barrier to entry when it opens. That’s according to Tony McHardy, Corporate Director of Water Plus, who spoke to ELN at the Energy Live Consultancy Conference (ELCC) in Manchester last week. However, when asked whether he thought the market was ready to open, he said: “I […]