Regulators issue warning on debt collection practices

Today, regulators, including Ofgem issued a joint statement warning firms of potential “robust action” if they fail to meet expectations in minimising harm caused by debt collection practices

British Gas faces backlash over its HomeCare service failures

Customers took to social media to complain about cancellations and delays

Financial Conduct Authority to introduce landmark climate risk reporting in 2022

It plans to implement consistent climate-related disclosure requirements for asset managers and FCA-regulated pension schemes

FCA says it will highlight need to make sustainable investments

The organisation has responded to a report from the EAC on how to embed sustainability in financial decision making