Offgrid fuel suppliers may not treat customers fairly

The Office of Fair Trading is concerned that some off-grid fuel suppliers may not be treating their customers fairly. The warning comes as the consumer standards agency today releases a report on off-grid energy suppliers. Four million households rely on off-grid energy such as heating oil, liquid petroleum gas (LPG) and, more recently, microgeneration including […]

OFT launches probe into ‘off-grid’ energy supply

The Office of Fair Trading is to investigate the supply of energy to consumers who are not connected to the main gas grid. The probe will look at whether the market is working for ‘off-grid’ energy consumers who use sources such as heating oil, LPG and renewable energy sources like solar panels. The OFT has […]