UK utility billing specialists hired across the pond

UK revenue specialists, Teccura, have secured its first American utility contract with Pennsylvania-based Aqua America. Teccura’s innovative technology allows them to identify commercial premises that are being partially billed for […]

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By Tom Gibson

UK revenue specialists, Teccura, have secured its first American utility contract with Pennsylvania-based Aqua America.

Teccura’s innovative technology allows them to identify commercial premises that are being partially billed for their water, electricity or gas consumption.

Teccura say identifying these errors will help Aqua America to sustain fair and equitable billing for all of its customers by removing cross-subsidy.

Richard Fox, Vice President, Customer Operations at Aqua America said: “Aqua is committed to being as environmentally responsible and financially equitable as possible, and part of that commitment is to make sure that all our commercial customers are being accurately metered and charged for the water they use. This encourages customers to recognize their true consumption and leads to greater efficiency.”

Aqua America supplies nearly 3 million people with water in 12 states.