Thames Water to pay £11m to customers for wrong bills

Ofwat said almost 13,800 customers were billed the wrong amount

Ofwat exposes weak financial resilience of certain water firms

The regulator found that SES Water, Yorkshire and Southern show lower levels of financial resilience

TELCA 2021 Winners: Best Business Solution – Renewables

Utility Team was the winner in the category Best Business Solution – Renewables of this year’s TELCA

Hi-tech vehicles to detect utility’s natural gas leaks

The ‘moving labs’ can gather and analyse methane, wind and atmospheric data

Northern Ireland’s biggest energy supplier increases prices by 21%

The company said it was left with no other choice after the ”unparalleled” increases in gas prices

5 reasons why energy and utility companies should automate their processes

Automating your industrial processes can give you access to many benefits, including reduced energy costs, greener energy options, and personalised solutions to complex problems, among others.

Water firms to pay £67m for failing customers

Thames Water and Southern Water will have to return £53m and £46m respectively to their customers

Half of planned solar projects could be abandoned due to hike in prices

Around 50GW of the 90GW of planned projects for 2022 could face cancellation, as shipping and manufacturing costs go through the roof

Energy group CNG will reportedly stop supplying gas to its utility clients

The company is reportedly looking for bids for its commercial supply arm ‘within days’

Nearly 15% of customers ‘actively aim to change suppliers every year’

A new report finds that just one-in-ten customers feel valued by their utility provider