The Scottish Government has agreed to a further £2 million of funding for the Universal Home Insulation Scheme and the boiler scrappage programme after a meeting led by Consumer Focus Scotland demanded help for the most vulnerable.
The ‘Making the Links’ seminar brought together local authorities, health boards and consumer groups to identify vulnerable customer. The seminar is a direct result of the Government, Industry and consumer groups’ summit meeting in November on energy prices.
Alex Neil, Cabinet Secretary for Infrastructure and Capital Investment said: “Today’s meeting will help drive that process forward, bringing together the key players to ensure everyone is working together to make sure we know who are the most vulnerable customers, and where they are located. That will mean power companies can deliver their pledge to ensure they help those who face a desperate struggle to pay their heating bills.”
Chair of Consumer Focus Scotland Douglas Sinclair said: “Trust in energy companies is at an all-time low and, worryingly, it is likely that thousands of vulnerable people- including pensioners and people with disabilities – are missing out on help to cut their fuel bills.
“It is absolutely vital that no stone is left unturned in getting help to vulnerable people and trusted public and voluntary sector groups could be that critical link between the people who need help and the help that is available from big power companies.”
The Scottish Government’s Home Energy Scotland Hotline is a one-stop shop for independent energy saving advice and support call 0800 512 012 or 300 456 2655 from a mobile.