Thames Water is piloting a ‘smart’ monitoring system which is expected to help it better respond to critical situations such as leaks or adverse weather events.
It is six months into an 18-month programme which will look at new ways of working using a single view of its operating systems and assets such as pipes and treatment facilities – with the help of management consulting and technology services company Accenture Analytics.
Thames Water will use real time data to monitor its assets in an efficient way to provide improved services to its customers, including predicting equipment failures.
Martin Dangerfield, Head of PR14 and wholesale plan at Thames Water said: “We are committed to improving the efficiency of our operations through more intelligent data insights. This pilot will provide us with a clear framework for the benefits that can be realised.
“We selected Accenture to help us with this programme due to its deep understanding of our needs, expertise in systems integration and similar experience in other sectors.”
Last November Thames Water announced it would install ‘smart’ water meters in the homes of all of its customers by 2030.