Energy UK

Nearly 2.5 million customers have moved to a new supplier in the first five months of the year, according to a report

This is a 29% decrease compared to April 2019 when 668,371 customers switched supplier, according to a report

Trade association Energy UK said current government measures to help customers were not enough

Energy UK has announced the Coronavirus pandemic has prompted its members to halt ‘all non-essential field-based activities’

The initiative, set up by industry body Energy UK, aims to make the process of switching supplier easier, fairer and smoother for customers

She will join the trade body in July 2020 from RenewableUK, where she served as deputy head from 2016

The announcement comes as current chief Lawrence Slade steps down this month

The figure is up 9.2% compared to the same period last year

Trade body Energy UK has warned the Department for Business, Energy and Industrial Strategy (BEIS) suppliers are likely to be hit with large fines ‘as a result of factors outside their control’

The organisation says the policies are needed if the country is to meet its 2050 net zero target at the lowest cost to consumers