Energy provider E.ON has promised not to increase its prices this year despite claiming it made less than 2% profit in its retail section last year. Dr Tony Cocker, the supplier’s chief executive said he wants families to have “certainty and know E.ON will always be fair.”
Dr Cocker said: “We will continue to spare no effort in getting our customers energy fit by insulating homes, installing smart meters and providing advice that makes a real difference. That help and action, combined with the price cut announced in February and the promise we’ve made today, mean that E.ON customers can plan for the future and properly control their energy costs, as well as reducing their consumption.”
The price freeze comes less than two weeks after protestors picketed an energy conference attended by Dr Cocker to complain about fuel poverty.
Online price comparison site, uSwitch welcomed the news but suggested it was more of a “short-term” solution to high bills.
Energy expert at uSwitch, Tom Lyon said: “The 2012 price freeze should be seen as a short-term reprieve and customers can use this time to future-proof their homes against higher energy prices in the future.”
The switching site suggested consumers should talk to E.ON for help with making their homes more energy efficient.