The water watchdog this morning hailed the majority of water companies for “diluting” increases in bills for households.
Today it was announced water firms in England and Wales will keep bill increases to just 2% – below the level of inflation – for 2014/15.
Firms like South West Water and Sembcorp Bournemouth Water were singled out for praise by the Consumer Council for Water (CCWater).
But the watchdog had harsher words in store for companies like Thames Water and Bristol Water for bucking the low bill trend.
Dame Yve Buckland, chair of the Consumer Council for Water said: “While we are pleased some water companies have taken steps to curb bill increases, the vast majority of customers will still see an actual increase in their water bill at a time when many face difficult financial circumstances.
“Our most pressing challenge is to now make sure companies and Ofwat deliver prices for the next five years which are affordable and acceptable to customers.”
In December, ten companies proposed below inflation increases from 2015 to 2020 in their business plans, which were submitted to Ofwat.