Bulk of Brits ‘to turn off heating for summer by April’

A new survey finds 51% admit they would be turning the heating off to save money, while just 9% said they will be turning off heating for its environmental benefits

Robotic process automation ‘could change the face of utility management’

That’s the suggestion from Catalyst Commercial Services – we spoke to Chief Executive Officer Chris Hurcombe and Chief Commercial Officer Scott Pickavance to find out about its new EaaSi offering…

Winter temperatures ‘could cost households an additional £12.9bn’

A new report suggests colder weather could see each household spend an average £448 more on energy and warmer clothing this winter compared with the spring-summer period

Ofwat tells water firms to cut bills by 12% before 2025

The water regulator says returns on invested capital will be capped at a rate of 5.02%, down from the current limit of 6.64%

Energy bills
Many energy customers ‘still struggling to get accurate gas and electricity bills’

That’s the suggestion from Citizens Advice, which polled 3,000 people from across the UK and found an accurate bill is the top priority for consumers

Millions of households ‘forced to choose between heating and eating’

That’s according to new research from uSwitch, released to draw attention to Fuel Poverty Awareness Day today – it notes 3.4 million UK households are in fuel poverty

Half of all water customers ‘don’t understand their bills’

New research from Echo Managed Services suggests nearly 13.5 million households struggle to understand jargon in their bill

Three million households across England and Wales ‘struggling to afford water’

The Consumer Council for Water claims this is despite what it describes as “rapid growth” in water company schemes designed to help consumers pay their bills

Government launches scheme to say goodbye to energy efficiency cowboys

Its new initiative aims to ensure tradesmen installing energy efficiency measures for low-income families will have to be trusted and certified

More than 2.5m households ‘being unfairly charged for utilities’

A new report from Echo Managed Services found more than 9% of customers have received inaccurate energy bills in the last year