E.ON pays £3.1m for missing customer appointments

E.ON is paying £3.1 million for missing customer appointments and failing to compensate them. Ofgem said the Big Six supplier has paid £1.2 million to customers and is paying £1.9 million to National Energy Action’s ‘Help for Heroes’ scheme. In 2014, E.ON reported it had missed some appointments with customers and hadn’t compensated them as […]

EU approves £280m compensation for UK energy intensive industries

The UK has been granted permission by the EU to provide state aid compensation to the nation’s energy intensive industries (EIIs) for the cost of green taxes. The package is worth around £280 million until the end of the decade. The news comes as the government aims to give more certainty to the UK steel […]

UK must ‘extend compensation for heavy energy users’

The UK Government must extend the compensation package to some energy intensive industries that weren’t initially covered. Jeremy Nicholson, Director of the Energy Intensive Users Group told ELN there are concerns about the “mounting costs of the renewable programme and to a lesser extent our decarbonisation goals generally”. However they have been offset by the […]

Energy price comparison sites should pay ‘duped’ customers, MPs say

Energy price comparison sites should compensate customers who were not given the cheapest deals on the market. The Energy and Climate Change Committee said some sites have been behaving “more like backstreet market traders” and “duping” customers into switching to tariffs that are not the cheapest or “most appropriate for their needs”. Its report also […]

US Supreme Court rejects BP’s oil spill appeal

The US Supreme Court has refused to review BP’s multi-billion dollar settlement over the 2010 Gulf of Mexico oil spill. Earlier this year the energy giant asked the court to consider whether it must pay some businesses for economic damages without proof the oil spill caused such losses. The Supreme Court’s rejection means BP will […]

EU nod for Romania’s tax caps for large energy users

The European Commission has approved Romania’s proposals to reduce its green tax for energy intensive users. The green certificate reduction scheme gives partial compensation to major energy users for the cost of financing renewable energy support in the country. The Commission assessed it under the provisions of its new Energy and Environmental Aid Guidelines adopted […]

Japan court rules TEPCO must pay after suicide

Japanese nuclear energy firm Tokyo Electric Power Company (TEPCO) must pay 49 million yen (£285,000) worth of compensation to the family of a woman whose suicide was linked to the Fukushima nuclear disaster, according to reports. A district court in the Fukushima prefecture ruled TEPCO was responsible for the suicide, reported Reuters. The lawsuit was […]

UK invites views on heavy energy users’ compensation eligibility

Proposals on how to work out which energy intensive industries (EIIs) will be given compensation to provide relief from the costs of renewable policies have been published. Those such as the Renewables Obligation (RO) and Feed-in Tariffs (FiTs) which offer payments to green energy generators add extra charges on energy bills. The RO will be […]

Energy firms fined £3.3m more for Christmas power cuts

Ofgem has ordered energy companies SSE and UK Power Networks (UKPN) to pay an additional £3.3 million for prolonged power cuts during the Christmas storms. The regulator’s investigation showed the firms could have reconnected customers faster last December when nearly one million homes were left without electricity. Around 16,000 customers had no power for more […]

Solar firms defeat DECC in £132m damages claim

The High Court has ruled in favour of 14 solar energy firms in a £132 million damages claim against the Government. The companies were pursuing damages following the Department of Energy and Climate Change’s (DECC) cuts to the Feed-in Tariff scheme in 2011. The government gave the industry six weeks’ notice that financial incentives for […]