Utilita, Ecotricity, Good Energy, Boost Power and OVO have the lowest score in customer service, according to Citizens Advice

The suppliers will take on a total of 70,600 domestic and non-domestic customers

Utilita and Neo Energy have decided to rearrange the process of selling to new customers

The energy market regulator said the supplier has failed to install SMETS2 meters when it should have done so

Almost 40,000 of Utilita’s customers were collectively overcharged by more than £125,000, according to Ofgem

A quarter of tea drinkers don’t know how much water it takes to heat just one mug’s worth, according to a report

Bill Bullen, CEO of Utilita Energy, spoke to ELN about this issue

As many 4.3m UK households have signed up for pre-paid electricity and gas meters, risking exposure to the virus.

The regulator said the opening of the probe does not imply any findings have been made about non-compliance by the supplier

Energy supplies will continue as normal for customers as they switch over to the new supplier tomorrow