Britons urged to stop flushing the loo every time to save water

A senior water executive at Thames Water has urged Britons to consider not flushing the toilet after urinating and taking shorter showers to reduce water consumption

Thames Water posts £398m profit

The water giant saw its profits rise despite a jump in leaks during the drought

Water company to pay customers to restore its reservoirs in Cornwall

South West Water has launched a customer incentive scheme to help reservoir levels recover in Cornwall

Water bosses bonuses ‘went up by 20% last year’

Executives received on average a bonus of £100,000 last year

Water firms blocked from paying dividends if resilience is at risk

Companies that don’t link dividend payments to the environment and customers could face enforcement action

“Six large UK water retailers received more complaints from businesses last year”

Water Plus, Clear Business Water, SES Business Water and Castle Water generate the greatest number of written complaints, according to the Consumer Council for Water

“Customers struggling to pay their bills may suffer from poor wellbeing”

More than half of water customers believe they will struggle to pay a utility bill in the coming months, according to an Ofwat survey

Majority of business customers in water market ‘are unaware of the choice of retailer’

Ofwat’s new report finds the market is working less well for smaller business customers

Ofwat exposes weak financial resilience of certain water firms

The regulator found that SES Water, Yorkshire and Southern show lower levels of financial resilience

United Utilities fined £666k for raw sewage pollution

United Utilities has been ordered to pay £666,000 for polluting a river with untreated sewage effluent in Greater Manchester. The Environment Agency took the prosecution against the water company after sewage polluted the River Medlock, which had a significant impact on fish population and water quality over four kilometres. A member of the public initially […]