Job of the Week – Customer Solutions Manager – McLean Ross

Our client, a well-known UK energy supplier, seeks a Customer Solutions Manager to join their major accounts team. This is a brand new role due to growth. The role will […]

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By george marshall

Our client, a well-known UK energy supplier, seeks a Customer Solutions Manager to join their major accounts team. This is a brand new role due to growth.

The role will develop energy supply contract deal structures including bespoke fixed and flexible pricing solutions, operating cost models, commodity and non-commodity cost optimisation and customer benefits realisation linked to energy supply contracts.

  • The Customer Solutions Manager is pivotal in linking supply contract innovation and energy services in order to enhance existing supply customer loyalty, improve contract profitability              and secure new customer growth.
  • The Customer Solutions Manager will be working on potential contracts from £1m to +£25m, taking responsibility for structuring bespoke fixed and flexible pricing solutions
  • Develop relationships and understanding of the Major Accounts supply business working closely with business development, bid management and other core teams
  • Develop relationships and understanding of third party solution providers in order to integrate these effectively with supply contract proposals.
  • Ensure that the solutions are effectively handed over to project delivery/implementation, operational teams

Knowledge and Experience

  • Extensive knowledge of the power and gas trading markets in order to develop bespoke pricing solutions for fixed and flexible supply contracts incorporating operating costs and            commodity / non-commodity cost analysis
  • Demonstrable knowledge of commercial modelling and assessment of solutions

Essential Skills

  • Must be able to lead projects and deliver to agreed deadlines
  • Ability to articulate complex energy supply solutions including costs and savings calculations
  • Must work in a clear and methodical manner with complete transparency

This role is home based with UK travel. Salary is maximum £60K base with a generous car allowance and bonus. Please get in touch with Catherine McLean on 0207 448 8599 or [email protected] to discuss.