UK consumers make the smart choice with new tech

Nearly a fifth of people in the UK would prioritise owning a smart meter over other smart devices. That’s according to a new survey of 2,000 consumers from OVO Energy, which shows around 18% would opt for a smart meter, compared to the 6% who would choose an AI device and just 3% picking a […]

npower stands against smart meter ‘stealth sellers’

Energy firm npower has pledged that its smart meter installers will not push sales while fitting the devices in customer homes. The provider is the first Big Six member to make the pledge to Which?. The consumer watchdog is concerned that energy suppliers will take advantage of the smart meter roll out, dictated by the […]

Which smart meter?

Seven energy companies have vowed not to sell their products to customers while making smart meter installations. According to Which? research 93% of people say they would not let an energy company salesperson into their home, and 31% would not even open the door to them. When it comes to smart meters, customers will have […]

Independent energy provider calls for tougher regulator

Following yesterday’s meeting between the Department of Energy and Climate Change and new energy providers, a new energy provider called for tougher action from Ofgem in making a better marketplace for customers Stephen Fitzpatrick, Founder and Managing Director of Ovo Energy, said: “UK families don’t want too much, just to pay a reasonable price for […]